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Privacy Policy for DANA, QRIS and Your Account

Our Privacy Policy explains how we collect, use and protect the details connected with your max123 account, including phone verification, mobile-browser access and wallet records.

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max123 Privacy Policy for DANA, QRIS and Your Account
CONTACT PATHS

Privacy Questions Through Your Account Route

A clear support path helps you ask about the Privacy Policy without sending sensitive details to an unrelated channel. Start from the account support route, describe the data question in plain English and include only the reference needed to locate your record. If a wallet receipt or verification step is involved, our team can use the relevant account and payment status shown in your cashier path.

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Account access

If you cannot complete phone verification or reach your account, use the support route shown beside the login path. Tell us which step stopped and the device or browser used; do not send your password, wallet PIN or full payment credentials.

Wallet privacy

Questions about DANA, OVO, GoPay or QRIS records should include the payment rail and receipt reference, with unnecessary numbers removed. We use that limited detail to locate the transaction record without asking you to expose a complete wallet balance.

Policy requests

For a copy, correction or deletion request under this Privacy Policy, contact us through the account support path and identify the account phone number. We may ask for an account check before changing personal data so another person cannot act for you.

DATA HANDLING

What We Do With Account Data

We handle privacy through ordinary account controls rather than vague promises. Phone verification connects the account to the person completing access, device and browser records help us detect unusual sign-ins, and payment…

Account details

We use your phone number and verification result to create and protect the account path. This can help us recognise whether a login attempt is part of your normal access pattern, while support still avoids asking for your password or private wallet PIN.

Device records

A mobile browser or desktop session may create technical records such as browser type, approximate access time and security events. We use these details to investigate failed login steps, protect the account and understand whether a session needs additional checking.

Cookies

Cookies can keep account navigation and policy preferences working between pages. You can manage browser cookie settings on your device, but switching them off may affect login continuity, saved choices or the route from account access to the lobby.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may create receipt or status references. We use those references to match a cashier question and check whether a payment step is pending, completed or needs clarification.

Retention choices

We retain account and transaction records only as long as needed for the stated account, security, support or legal purpose. If you ask how long a particular record remains, contact us with its reference so we can explain the applicable retention reason.

Changes and requests

You can ask us to correct inaccurate account details, explain a processing purpose or assess a deletion request through support. We check the request against the account before making changes, and where local law permits, we explain any limits that apply.

Privacy Policy Answers for max123

These Privacy Policy answers focus on the questions you may have before opening an account or checking a wallet record. We keep each response connected to a real max123 action, from phone verification on a mobile browser to a QRIS receipt request. If your situation is different, use the account support route and give us the smallest useful detail.

It covers account details, phone verification, device and browser records, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains why we use each category and how to ask about your records.

Phone verification helps connect account access with the person completing the account step and helps us investigate unusual login activity. We use the verification result for access and security purposes; support will not need your password or wallet PIN to discuss a privacy request.

Yes. When you open max123 from a phone browser, technical session details such as browser type and security events may be recorded for account protection. The same Privacy Policy applies if you move from the mobile login path to Auto Roulette or a slot lobby.

We may receive payment references, receipt details or status information connected with DANA and QRIS. These details help us trace a cashier question, but you should remove unnecessary wallet numbers before contacting support. The payment provider may separately process the transaction.

Yes. Send a correction request through the account support route and identify the account phone number or relevant record. We check that you control the account before changing details, then explain what was updated or why a particular record cannot be changed.

Retention depends on the purpose of the record, such as account access, security checks, payment tracing, support or a legal requirement. Ask through support about a specific account or receipt reference, and we will explain the applicable retention reason where local law permits.

Use the support route connected with your max123 account rather than sending private details through an unrelated channel. Include your policy question and only the necessary account or receipt reference. Access and eligibility depends on local law, and we may verify account control first.

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